Leveraging Mobile Coaching as a Digital Support Solution – by Ann Rollins

Online Events Archive

Digital Support Solutions Spotlight 2019 – April 3, 2019

Ann Rollins

Director, Instructional Design Capability
GP Strategies

L&D is evolving beyond the classroom and into the workflow, but how can you bring knowledge into the workflow in contextual ways that increase retention, create intentional refocus, and instant application opportunities?

Mobile technology and the affordances of mobile coaching platforms (MCPs) is one answer. In this session we will explore two powerful solutions in mobile video and SMS coaching. We’ll examine potential use cases, review different examples, and address the common challenges and barriers in gaining support for enterprise-level mobile coaching. Finally we’ll take an honest look at the learning curve for these tools and how to get started.

In this session you’ll learn:

  • How companies are using MCPs as training reinforcement and as performance support
  • Potential use cases for introducing mobile coaching
  • What you can do to reduce the learning curve and get started today


Handouts are available for eLearning members. Please log in or join to download these files.


This recording is available for eLearning members. Please log in or join to download this file.

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